Blog posts in Get to know us.
- Get to know us
- Home & Family
- Home Tips & Tricks
- "How-To" Series
- Lifestyle & Design
- Real Estate 101
- Sustainability & Wellness
Excel Gives Back: Celebrating 26 Years and Our 10,000th Home
Our company has been very fortunate to have tremendous support from our friends, our homeowners and our community. In order to celebrate our 26th year and building our 1st home, we sat down in June and started brainstorming how we could give back to those who have supported us throughout the years. As we began hearing the stories of the Excel Homes families, we found out that the 1st homeowner, Barrett Budgell had an inspirational story we knew had to be told. We decided to surprise Barrett and his family in a very special way.
Customer care with Excel's Warranty team
We think of Excel’s Warranty Team as our homeowner advocate. They are responsible for conducting a quality control inspection on each home. This means that they walk through every completed house with a detailed list to ensure that the home is move-in ready. Our team reviews everything from a customer’s perspective – always asking the question ‘would I be satisfied if this were my home?’ Once the answer to that question is ‘YES’ homeowners receive a possession package which includes a key-handoff, homeowner orientation date and two pre-booked warranty appointments for four and eleven months post-possession. All new-home warranty information is also included in the package.
Message from the President: Reflecting on 25 Years
2013 marks Excel’s 25th year of building homes for families in and around Calgary. A major milestone like this provides an opportunity to take stock of what we’ve accomplished so far.