Excel Homes Limited Partnership by its General Partner Excel Homes G.P. Ltd (referred to as “Excel Homes”) has been, and continues to be, committed to maintaining the privacy, accuracy, confidentiality, security and ethical use of Customers’ Personal Information.
What are our Objectives?
“CUSTOMER” is defined as any person who purchases a new home or a lot through Excel Homes or completes a registration card or survey form.
“PERSONAL INFORMATION” is any information relating to an identifiable Customer including, but not limited to: information in any form, contact and mailing information, employment information, credit information, building plans information, insurance information, municipal and legal description of property and personal survey information.
It also governs how third parties, acting on behalf of Excel Homes, handle Customer Personal Information.
Finally, it provides procedures for a Customer to access or update his or her Personal Information or make a complaint regarding the handling of his/her Personal Information.
About Online Advertisements
As you browse the Excel Homes website, advertising cookies will be placed on your computer so that we can understand what you are interested in. Our display advertising partner, AdRoll, then enables us to present you with re-targeting advertising on other sites based on your previous interaction with the Excel Homes website. The techniques our partners employ do not collect personal information such as your name, e-mail address, postal address or telephone number. You can visit this page: http://www.networkadvertising.org/choices to opt out of AdRoll and their partners’ targeted advertising.
10 Privacy Principles
Excel Homes agrees to abide by these privacy principles in collecting, using and disclosing Customer Personal Information. These principles are:
Principle #1 - Accountability
Excel Homes is responsible for Customer Personal Information under its control.
Excel Homes Limited Partnership by its General Partner Excel Homes G.P. Ltd. E-mail Address: [email protected]
Principle #2 - Identifying Purposes for Collection, Uses and Disclosure
Excel Homes collects, uses and discloses Customer Personal Information within the organization and with appropriate and reasonable third parties in its normal course of business and to establish and manage its relationship with Customers.
2.1 Specifically, Excel Homes may collect, use and disclose Customer Personal Information as follows: (“identified purposes”):
We reserve the right to collate/process and disseminate statistics based on the aggregation of data held in our files, provided that information relating to any individual Customer will not be identified from the resulting analysis.
Certain Excel Homes Employees, Contractors and Consultants may be given access to Personal Information in so far as their duties require access for business purposes. Their access to Customer Personal Information is on a need to know basis.
Principle #3 - Obtaining Consent for Collection, Use or Disclosure of
Customer knowledge and consent is required for the collection, use or disclosure of Personal Information, except where inappropriate, or where required or permitted by law.
COLLECTION, USE AND DISCLOSURE CONSENT OF CUSTOMERS
3.1 In certain circumstances, Personal Information can be collected, used, or disclosed without the knowledge and consent of the Customer,
• In circumstances where consent is not required by law or pursuant to an Order of a Court. Example: detection and prevention of fraud.
FORM OF CONSENT
PERSONAL INFORMATION COLLECTED PRIOR TO PRIVACY PROTECTION LEGISLATION
3.6 Personal Information collected prior to the enactment of privacy protection legislation will only be used or disclosed for purposes the information was originally collected for and in accordance with this Policy.
Principle #4 - Limiting Collection, Use and Disclosure of Personal Information
Collection, Use and Disclosure of Personal Information of Customers shall be limited to identified purposes.
Principle #5 - Retention
Personal Information shall be retained as long as reasonably necessary to fulfill identified purposes or as may be required by law.
Principle #6 - Accuracy
Personal Information shall be as accurate, complete, and up-to-date as is reasonably necessary, for the purposes for which Personal Information is to be used.
6.1 It is the Customer’s responsibility to ensure that Excel Homes receives accurate complete information in a timely manner. 3
Principle #7 - Security Safeguards
Personal Information shall be protected by security safeguards appropriate to the sensitivity of the information. Excel Homes undertakes to use reasonable methods to protect the security of Personal Information in its custody and under its control, with physical, administrative and technological safeguards, as appropriate.
7.1 Excel Homes shall protect Personal Information disclosed to third parties by requiring third parties to sign contractual privacy agreements, protecting the information and limiting the purposes for which the information can be used.
Principle #8 - Openness Concerning Policies and Practices
Excel Homes shall make specific information about the principles and practices relating to its handling of Personal Information available on request.
Principle #9 – Customers’ Access to Personal Information
Upon request, a Customer is entitled to access Personal Information about them which is in the custody of or under the control of Excel Homes. A Customer is entitled to challenge the accuracy and completeness of the information and have it amended, if appropriate.
Principle #10 - Challenging Compliance, Handling Customer Inquiries
A Customer shall be able to address a challenge concerning compliance with the above principles to Excel Homes’ Privacy Officer.