Our COVID policies

Our ongoing response to COVID-19.

Last Update: July 6th, 2021 at 11:30AM

Dear Valued Customers,

The health and well-being of our valued customers and employees is our top priority, as we navigate the rapidly changing and evolving coronavirus (COVID-19) situation together. As Alberta now moves into the Stage 3 Open for Summer guidelines, all sales centres and show homes are operating by walk-in and/or appointment. Be sure to check out our operating hours in each community for more information.

Excel Homes has been monitoring the situation and we are taking extra precautions and preventative measures to ensure everyone’s safety. Our commitment to your safety and the safety of our staff is our main priority.


  • As of Tuesday, July 6th, 2021, in compliance with City of Calgary and City of Edmonton bylaws, masks are no longer required in our sales centres and show homes but are optional if you wish to use them. We want to ensure that everybody feels comfortable in their own way.
  • All visitors to our sales centres and show homes must fill out a declaration in the show home.
  • Show homes are being cleaned daily, disinfecting all high contact surfaces with Health Canada approved products.
  • We are practicing social distancing during interactions with staff and clients and our show homes are a hands-free zone.
  • We are asking those who have recently traveled outside of the country or are feeling unwell to stay home. We welcome you to book an appointment online with our sales team or view our models through 360 virtual tours and videos.


We understand that as Alberta opens up, it may still be your preference to view our show homes virtually. We encourage our future homeowners to utilize our virtual tours on our Show Homes page to browse our show homes online.


For more information or to schedule an appointment with our sales team, visit the Community page of your choice and contact them virtually using the "Community Contact" dropdown at the top of the page.