Employee Spotlight: Karen Baldwin, Area Manager

Posted June 16, 2020 By Excel Homes

Join us in welcoming Karen Baldwin, our NEW area manager for our laned/duplex products in Carrington!!

Karen is passionate about helping Excel customers find the home of their dreams. If the community of Carrington in NW Calgary is the right move for you, be sure to pay her a visit

1. How did you get into the home building industry?

There are many members of my family involved in the home building industry. My background was as a customer service manager. When I left my last job, I wanted to try something completely different but still have the chance to work with customers. Excel was the perfect fit for me!

2. When did you start with Excel?

I started at Excel Homes as an onsite administrator in February 2016.

3. What is the most rewarding part of your job?

The most rewarding part of my job is the daily interactions with customers. There is so much that falls into that one sentence. From helping someone find the right home to helping them design their interiors. All the while being their trusted advisor that will be there for them every step of the way. Overall, it gives me a sense of pride when a customer chooses to join our Excel Homes family.

4. What do you do in your free time?

I love to read, spend time gardening, and listening to all genres of music. Most of my free time is dedicated to my family which includes a very active border collie. I enjoying camping and hiking. My newest adventure is being an empty nester.

5. What’s one fun fact about you or something that makes you unique?

I love to try new things! I have skydived, bungee jumped off a bridge and swam with stingrays.