Employee Spotlight: Michelle Rogers, Customer Experience

Posted May 25, 2020 By Excel Homes

Our customer experience manager, Michelle, is just as passionate about your new home journey, as you are!

Learn more about Michelle and her journey to Excel Homes.

1. How did you get into the home building industry?

I started as a receptionist!

2. When did you start with Excel?

I started working for Excel Homes in January 2017.

3. What is the most rewarding part of your job?

The best part of my job is getting to be a part of the customer's journey and share in their new home excitement.

4. What do you do in your free time?

I like to spend time with my family, work out, check out local breweries

5. What’s one fun fact about you or something that makes you unique?

My Grandparents immigrated to Canada and bought their first house off of plans from a homebuilder in the 50's. I still have the plans and brochures for their house, and it is what sparked my love for the homebuilding industry. Whenever I am working with customers I think of everything that goes into buying a new home and the struggles that they can experience along the way and try to keep it simple and exciting for them :)